Remote Handbox and Com Port Problems

[ryelton]

Hi all,

I’m hoping someone out there might have an idea as to what’s going on with Autostar Suite and my computer. I recently replaced my old Gateway with Windows XP and SP3 with an HP and the same O/S and SP 3. I’m using the RadioShack serial cable. I downloaded and installed AutoStar Suite (5.0), and Envisage (7.05) from the Meade website.

The problem:
Trying to get Remote Handbox to work. I’ve found numerous threads regarding this question, but none that cover specifically what I’m seeing. I’ve tried entering 1, 2, and 3 in the com port box and get the response - “Error: Port already in use or not present.” This, I expect. But when I try putting 4 in the com port box, it begins to initialize and then I get another error message - “Error: Node Allocation Failure.” This is as close as I’ve been able to get. Everything worked just fine with the old Gateway but I’m stumped with this one.

Is there anything I can do to clear that error and let it complete the initialization process?

Thanks in advance for any advice,

Ron

[Mark Sibole]

Try entering it as EG Com1 or Com2 and so forth.

Mark

[ryelton]

Hi Mark,
Thank you for your quick response. Unfortunately, your suggestion didn't do the trick. With my old laptop I just had a "4" in the comm port box and it worked just fine. The box is small - just enough room for maybe three numbers - but I did try Com1, Com2..... with no luck. Still get the same error message.

Any other thoughts? My frustration level is definitely on the rise.

Thanks,
Ron

[DSOMAN]

Ron,

You should be able to connect to Com 1 as long as it is not is use by something else. Did you try checking it in the device manager to make sure it is operating correctly and the settings are ok? Also is there any other device you can connect to Com 1 to check that the port is functioning?

Normally if Auto Star can't connect to the handbox you just get a timeout error.

If everything checks out I would try uninstalling Autostar Suite and reinstalling.

Brent

[ryelton]

Hey Brent,
Thanks for the reply - I'll check that. Can't get to it until next week, though.

Thanks,
Ron

[brunoworld]

Hello,
In the update program Au2.exe, to download from Meade, is a function, which checks, on which comport the scope is working.
gr
brunoworld

[wthomas195]

I too have this port problem. I am unable to obtain a "free" port for Envisage. Further I cant get Envisage 7.1 to Initialize when I download it. Other files in the same autostar folder will open but Envisage wont. Get error message "error 0XC0000135 Application failed to initialize". This on a later Dell GX620 running Win XP-Pro. It will initialize O.K. on an earlier Dell GX260 running Win XP home. Any ideas?

Web

[Mark Sibole]

Update Envisage.
http://www.meade.com/support/Envisage_v7.05.exe

[Mark Sibole]

Also make sure your .NET platform is up to date.
You can get that update from Microsoft.

Mark

[Mark Sibole]

This may also help you set it up
http://autostarsuite.net/forums/thread/3246.aspx

[KaosDad]

   FNG Here!

So, I have tried all of the above, still no go connecting my PC to my ETX 125 PE.  I will note that I am using a USB to serial port device.  The most common error I get is node allocation error.

Now, I note that there is a download for USB -> serial on the Meade web site, http://www.meade.com/USB_Serial/USB_SER.html

but it appears to be for the Pictor software package.

Am I missing something on this web-page and I need to the software, or what?

[noslenwerdna]

Hi all,

I’m hoping someone out there might have an idea as to what’s going on with Autostar Suite and my computer. I recently replaced my old Gateway with Windows XP and SP3 with an HP and the same O/S and SP 3. I’m using the RadioShack serial cable. I downloaded and installed AutoStar Suite (5.0), and Envisage (7.05) from the Meade website.

The problem:
Trying to get Remote Handbox to work. I’ve found numerous threads regarding this question, but none that cover specifically what I’m seeing. I’ve tried entering 1, 2, and 3 in the com port box and get the response - “Error: Port already in use or not present.” This, I expect. But when I try putting 4 in the com port box, it begins to initialize and then I get another error message - “Error: Node Allocation Failure.” This is as close as I’ve been able to get. Everything worked just fine with the old Gateway but I’m stumped with this one.

Is there anything I can do to clear that error and let it complete the initialization process?

Thanks in advance for any advice,

Ron

Iam haveing the exact same problem, the only diffference is that I am using com5 and I have also tried 127.0.0.1 and neither work for me

[John S.]

No one has mentioned installing a driver for the USB-Serial port adapter cable. Without it, the USB port cannot emulate a RS232 port and you won't be able to connect. Also, I recall that not all USB-serial adapters work. Personally I use a cheapo Bestbuy home brand cable.

John

[KaosDad]

Right - I installed the driver that came with the USB->serial device.  Has anyone used the Meade specific driver?

[noslenwerdna]

In my case it's not the USB, I know this because the connection works fine in all of the other applications of Autostar suite except for the remote handbox control progran. As soon as I try to connect, I get "initalizing" in the program window and immediately a pop up window with the node allocation error. It doesnt matter if I try to connect directly or through the network, I get the same problem. And, yes Autostar Suite works fine both ways, just not remote handbox, which is a real shame as it looks like it would be the way to go.